隐私政策

Pixel Place operates this store and website, including all related information, content, features, tools, products, and services, to provide you (the customer) with a carefully curated shopping experience (the “Service”). The Service is powered by Shopify, which enables us to provide the Service. This Privacy Policy explains how we collect, use, and disclose your personal information when you access, use, shop, or otherwise interact with the Service. To the extent of any conflict between our Terms of Service and this Privacy Policy concerning the collection, processing, or disclosure of your personal information, this Privacy Policy will prevail.

Please read this Privacy Policy carefully. By using and accessing the Service, you acknowledge that you have read this Privacy Policy and understand how we collect, use, and disclose your information as described herein.

Personal information we collect or process

When we use the term “personal information,” we mean information that identifies you or could reasonably be associated with you or others. Personal information does not include information that has been anonymized or de-identified so that it cannot reasonably be used to identify you. Depending on how you use the Service, your country/region, and applicable legal permissions or requirements, we may collect or process the following categories of personal information, including inferences drawn from such information:

Contact information: your name, address, billing address, shipping address, phone number, and email address.
Financial information: credit card, debit card and financial account numbers, payment card information, financial account details, transaction details, payment method, payment confirmations, and other payment-related information.
Account information: your username, password, security questions, preferences, and general settings.
Transaction information: items you view, add to cart, add to a wishlist, purchase, return, exchange, cancel, and your purchase history.
Correspondence records: information you provide when contacting us, such as content submitted in customer support inquiries.
Device information: information about your device, browser, or network connection, your IP address, and other unique identifiers.
Usage information: information about how and when you use or browse the Service.

Sources of personal information

We may collect personal information from the following sources:

Directly from you: when you create an account, access or use the Service, contact us, or otherwise provide information to us;
Automatically through the Service: when you use our products or services or visit our website, information is collected from your device and via cookies and similar technologies;
From our service providers: when we engage third parties to provide specific technologies and to collect or process personal information on our behalf;
From our partners or other third parties.

How we use your personal information

Depending on how you interact with us and the services you use, we may use personal information for the following purposes:

To provide, personalize, and improve the Service: we use your personal information to provide the Service, fulfill contracts with you, process payments, ship orders, remember your preferences and items of interest, send account-related notifications, handle purchases, returns, exchanges, or other transactions, create, maintain and otherwise manage your account, arrange delivery, assist with returns/exchanges, support reviews, and tailor your shopping experience (for example, recommending products related to your purchase history). This may include using your personal information to better customize and improve the Service.
Marketing and advertising: we use your personal information for marketing and promotional purposes, such as sending marketing, advertising, or promotional messages by email, SMS, or mail, and to display online advertisements for products or services on the Service or other websites based on items you previously purchased or added to your cart and other activity on the Service.
Security and fraud prevention: we use your personal information to verify accounts, provide secure payment and shopping experiences, detect, investigate or act on potential fraud, illegal, dangerous, or malicious activity, protect public safety, and maintain the security of our Service. If you register for an account, you are responsible for keeping your account credentials secure; we strongly recommend you do not share your username, password, or other access details.
To contact you: we use your personal information to provide customer support, respond to your requests, deliver efficient service, and maintain business relationships.
Legal purposes: we use your personal information to comply with applicable laws or respond to valid legal processes, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to address or investigate potential violations of our Terms or policies.

How we disclose personal information

In certain circumstances, and for lawful purposes, we may disclose your personal information to third parties as described in this Privacy Policy. Such disclosures may include:

To Shopify, vendors, and third parties who provide services on our behalf (for example: IT management, payment processing, data analytics, customer support, cloud storage, and shipping/fulfillment).
To business and marketing partners for marketing services and advertising. For example, to support personalized advertising we may share information with third-party services via Shopify based on your activity across merchants and websites. These partners will use your information according to their privacy notices. Depending on your jurisdiction, you may have the right to ask us to stop sharing certain information for the purpose of targeted advertising.
When you request, instruct, or consent to disclosure to third parties (for example to fulfill shipping or via social media widgets or login integrations).
Within our corporate group or affiliates.
In connection with a business transaction such as a merger or bankruptcy, to comply with legal obligations (including responding to subpoenas or similar requests), to enforce our Terms or policies, and to protect or defend the Service, rights, users, or others.

Relationship with Shopify

The Service is hosted and supported by Shopify, which collects and processes personal information about your access and use of the Service to enable and improve the Service. Information you submit to the Service will be transmitted to and shared with Shopify and possibly third parties located outside your country/region to provide and improve the Service. Additionally, to help protect, develop, and improve our business we use certain Shopify features that integrate data and information from your interactions with our store, other merchants, and Shopify. For these features Shopify may use personal information about your interactions with our store, other merchants, and Shopify. In such cases Shopify is responsible for processing your personal information, including responding to requests you may make regarding the use of personal information for the purposes described. For details on Shopify’s use of your personal information and the rights available to you with respect to Shopify’s processing, please visit Shopify’s consumer privacy policy. Depending on your jurisdiction, you may exercise certain rights via the Shopify privacy portal: https://privacy.shopify.com/en.

Third-party websites and links

The Service may include links to third-party websites or online platforms. If you visit sites that are not affiliated with or controlled by us, please review their privacy and security policies and other terms. We do not guarantee or accept responsibility for the privacy or security practices of such sites, including the accuracy, completeness, or reliability of their information. Information you post on public or semi-public platforms, including social networks, may be seen by other users of the Service or users of those third-party platforms and may be used by us or third parties without restriction. Providing links does not constitute endorsement of such platforms or their owners/operators unless otherwise stated.

Children’s data

The Service is not intended for children, and we do not knowingly collect personal information from minors in your jurisdiction. If you are a parent or guardian and discover that your child has provided personal information to us, please contact us using the details below to request deletion. As of the effective date of this Privacy Policy, to the best of our knowledge we have not “shared” or “sold” personal information of minors under 16 (as defined under applicable law).

Information security and retention

No security measure is completely fail-proof, and we cannot guarantee “absolute security.” Information transmitted to us may not be secure in transit. We recommend that you do not send sensitive or confidential information via insecure channels.

The retention period for your personal information depends on factors such as whether we need the information to maintain your account, provide the Service, comply with legal obligations, resolve disputes, or enforce contracts and policies.

Your rights and choices

Depending on your country/region, you may have some or all of the following rights regarding your personal information. These rights are not absolute and may apply only in certain circumstances; we may decline requests where permitted by law.

Access/Right to be informed: You may request access to personal information we hold about you.
Deletion: You may request deletion of personal information we maintain about you.
Correction: You may request correction of inaccurate personal information we maintain about you.
Portability: In certain situations and subject to exceptions, you may request a copy of personal information we hold and ask us to transfer it to a third party.
Manage communications preferences: We may send promotional emails; you can opt out using the unsubscribe option in those emails. Even if you opt out, we may still send non-promotional emails, such as account- or order-related notices.

You may exercise the above rights through the Service or by contacting us using the contact details below. For details on Shopify’s processing and any rights you may have related to Shopify’s processing of data, visit: https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before processing requests and, where applicable, may require an authorized agent to provide proof of authorization before we accept agent requests. We will respond to your requests within timeframes required by applicable law.

Complaints

If you have concerns about our processing of your personal information, contact us using the details below. Depending on your jurisdiction, you may have the right to appeal our decisions or file a complaint with a local data protection authority.

International transfers

Please note your personal information may be transferred, stored, and processed outside your country/region.

If we transfer your personal information outside the EEA or the UK to a jurisdiction not deemed to provide an adequate level of protection, we will use recognized transfer mechanisms such as the EU Commission’s Standard Contractual Clauses or any equivalent contracts issued by the UK supervisory authority.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our privacy practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the “Last updated” date, and provide notice as required by applicable law.

Contact

If you have questions about our privacy practices or wish to exercise any rights, please call, email us at pixelplaceab@outlook.com, or contact us at: 4803 50 Avenue, Camrose, AB, T4V 0S1, Canada.